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Zoho Bigin is a sales engagement CRM designed to help SMEs turn more leads into revenue. It provides a great platform to monitor leads and customers. Advanced Analytics for Bigin allows you to track the overall sales performance, analyze customer pipeline stages, and get to know the status of your deals and many such KPIs, thereby allowing you to gain 360° insights into your CRM data.
Sauce for the goose is not exactly sauce for the gander. Competition in CRM software and tools is stiff, and other tools provide the same or even more benefits than Close CRM and could benefit your business.
Below we highlight direct competitors and what makes them alternatives to Zoho Bigin.
Top Zoho Bigin alternatives
1. MonkeyPesa CRM
MonkeyPesa CRM is in the bracket of an all-in-one business automation tool. From sales marketing, automation or customer support. With its devotion to helping Small and Medium Enterprises (SMEs), MonkeyPesa is a user-friendly tool. The pricing, features, analytics, and easy-to-interpret dashboard make it ideal. MonkeyPesa CRM is the best alternative for Zoho Bigin.
CRM aids businesses in getting prospects, and insights, convert more leads to become customers and managing customers across several channels. At the same time, they go through the selling process.
The services offered include; Sales pipeline management which helps companies to sell faster and get more prospects into the business. The invoicing and billing system allows tracking time, generating invoices, Pro-forma invoices, and quotes, and getting much more money faster. And the real estate system helps companies acquire property, landlord management, tenant and the necessary automation.
MonkeyPesa CRM Features:
Team collaboration
Contact management
Pipeline management
Data security
Insights, analytics and reports
Human Resources and payroll
Inventory and stores
Bulk SMS and emailing
Accessible Communication is a giant step toward maintaining good relationships with clients. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses.
A closed buyer is just as vital as a new lead. MonkeyPesa CRM allows you to create charges based on a prospect’s information, schedule calls for them at any point, take notes based on our interactions, and easily save and organize that data for future use. In a nutshell, you are moving a sales lead, or prospect from one stage of your sales funnel to the next.
The MonkeyPesa CRM allows you to add contacts manually or via a file upload. Because the goal is to have streamlined communication in the sales process, you do not have to open another platform to make calls with your clients and prospects. The dashboard enables calls. In addition, all these interactions are captured in case you need to make clarifications and references.
It is a catch for small and medium enterprises, from social networking tools, and project management to CRM, document management, calendars, team management, email marketing, phone management, and flawless lead management.
Social Media is a very relevant tool for sales and marketing today. Every passing day, there is a new social media channel your clients and prospects sign up for. MonkeyPesa provides a centralized location for all your social media interactions — tweets, posts, reels, videos, comments, replies, and Direct Messages.
2. Engagebay
EngageBay CRM, at a glance, is a rich software that can combine a sophisticated CRM/contact management system alongside email and newsletters. As a result, it enables you to manage your customer relationships better.
It is equipped with Marketing, Sales, and Service automation features to scale your business. The exhaustive list of features allows you to capture leads, nurture and engage with them, convert them to happy customers and provide a superior customer experience using the unified platform.
One of the most cost-effective and easy-to-use sales and email marketing automation
Software is EngageBay. Engagebay sales and email marketing software are integrated sales, marketing and customer service software that provides small and medium businesses solutions.
Engagebay sales and email marketing software easily integrate with other tools and applications such as; office 365, WordPress, Google calendars and contacts and many others. In addition, Engagebay has exclusive features: landing pages, marketing automation, contact management software, sales CRM, and email marketing.
Engagebay sales and email marketing software mainly have three stacks that can support your business to grow: marketing, sales, and service. In addition, Engagebay marketing software has features like; form builders, automation, scheduling and landing pages, all of which support the growth of your business.
Engagebay email marketing software's outstanding features include; canned responses, support groups and auto-responders. These help to solve ticket issues in a friendly way that comforts a customer. The service bay has a live chat feature that allows business managers or sales reps to communicate with customers in real time.
The sales email marketing software has features and tools that allow third-party integration to make appointments with clients, giving you a holistic view of sales progress through visual charts and metrics from Engagebay’s dashboard. In addition, Engagebay's email marketing software is fit for small businesses since it has a free trial. The free trial version has features that help build landing pages and make it easy to track and analyze results.
Engagebay sales and email marketing software has a free trial version; however, other pricing packages range from$8.99 per month. Engagebay is recommended for small businesses and startups wanting a lasting solution to address marketing, sales and customer service support.
3. Getresponse
Getresponse has a good number of years in serving businesses, and, interestingly, most of them have been able to flourish, and that is what Getresponse does for your business. It aids you in getting started with email automation and offers many templates. In addition, it has landing pages to help get in touch with customers and funnels to do the nurturing and marketing. Getresponse can combine with already used online tools like WordPress, PayPal, and WooCommerce and has a wide variety of marketing analytics and reporting features.
Why would we recommend Getresponse?
· Wide range of marketing and automation tools
· Good lead nurturing
· Eye-catching landing pages
· Combining with the leading apps
· Good and favorable for all kinds of companies
Getresponse prices are affordable, starting from $15 monthly, depending on your business needs. If your business needs are many, for example, wanting to reach out to 3000 customers, you will be required to have around $45 monthly; essential needs go for $69 monthly. Professional goes for $139 monthly, while advanced markets, including enterprise campaigns, go for $1199 monthly. Thus, Getresponse is price/pocket friendly and favours those with a small bag but with several customers' needs and can help you find many more email marketing solutions, automation options, sales funnel, and landing pages.
4. Pipedrive
Designed to suit small and medium businesses, it provides many features to help you manage your business, for example, those in line with sales pipelines, chatbots, and web forms to help you monitor and drive leads. Looking at the general features provided by Pipedrive include; monitoring communication through calls and emails, scheduling meetings, saving time, activity reminders like open API and webhooks, and features offering security reports and insights. In addition, Pipedrive easily integrates with other tools, for example, Salesforce, HubSpot, and Zoho.
Prices for Pipedrive are standard; you can choose to do a monthly or yearly subscription depending on what you can afford or what your business marketing and sales goals are; an essential package goes for $12.50, an advanced package goes for $24.90 monthly, a professional package goes for $49.90 monthly while an enterprise package goes for $99 per month; however, there is a free version for trial as well.
5. Hubspot
This is one of the best CRM software tools for all businesses, from startups to large business ventures. In addition, Hubspot offers free tools for teams and best manages customers’ contacts well.
Hubspot CRM enables you to do many valuable things with your contact base, such as centralizing all contact information (including internal notes) and automating different reminders.
Hubspot CRM is software built for marketing and sales companies that want to use proven techniques for ushering in new clients and customers, especially businesses that generate customers via online marketing and sales.
In your quest to identify a CRM perfect for your business, chances are high you have come across HubSpot free CRM. You can store up to a million contacts in your HubSpot database with the free CRM. Furthermore, an unlimited number of your team can access your database, Integration with Gmail and Outlook, Email and Meeting Scheduling, Capture, Store, and track sales leads.
Hubspot’s CRM is a tool that teams find friendly to use, and more so, it automates the number of administrative tasks to concentrate on. In addition, Hubspot gives visibility into the sales pipeline in real-time through the visual dashboard.
Hubspot CRM allows you to access real-time sales performance reports and individual performance. This allows business managers to review and identify potholes so that teams can lay strategies for achieving success where it has failed.
Hubspot has solutions for small, medium and big businesses. However, Hubspot works better for everyday business transactions since it is easy to use, captures customers, manages data, records calls and meetings, manages sales pipelines and also aids sales reps in monitoring contacts with customers and deals. In addition, Hubspot aids managers in getting an insight into the sales activities, marketing tools and activities.
Small businesses and startups commonly use Hubspot and medium companies but also serve large enterprises. Hubspot provides a free trial version that supports small businesses and startups through their growth stages. Packages that can be accessed at a cost include; a starter package for $45 a month, a professional package for $450 a month, and a package for big enterprises for $1200 per month.
Hubspot is one of the CRM software commonly used by businesses in Rwanda. It has unique benefits it delivers to its users, such as; being easy to use, a free forever trial version, and cheap packages.
Hubspot features include;
Free CRM software
Free versions of sales Hub
Combination of Gmail
Outlook calendars and Email
Deal stages
Pipeline and opportunity tracking
Website chats and bots
Email tracking
Reporting and tracking meetings
6. Freshsales
This software is run by Freshworks and is best meant for small, medium and large enterprise businesses. Freshsales has inbuilt tools you need to manage your business, for instance, in-built phone and email, dashboards, customizable visual reports, visual deal pipelines, intelligent workflow automation, and artificial intelligence based on lead scoring. Some of the features of Freshsales include; sales sequences, integrations, territory management, deal management and many others.
Freshsales puts all your prospects/leads’ information in one central place to accelerate performance and sales by following up on conversations, demographic information attachments, tasks, and appointments. In addition, Freshworks employs AI automation to boost teamwork, enable communication, chat with leads, know your customers’ behavior and close deals.
Freshsales integrates with; Pure360, LeadsBridge, MSB, Docs, 3CX, Microsoft dynamics 365, Hubspot CRM, Mailchimp, Freshdesk and many more.
Their billing rates are; growth is for $15 per user per month, pro goes for $39 for each user per month, while enterprise goes for $69 for each user per month, but there is also a free version for trial.
It would help if you boosted your email marketing campaigns to improve your revenue through marketing and sales. In addition, email marketing promotes customer service, which enhances retention. This comes along with continuous support.
Fresh sales email marketing software improves a company's revenue through context-driven sales. The tools help you manage customer relationships better. In addition, the email marketing software allows customization of client engagements which eases the sales cycle and promotes the growth of the business.
Freshsales include; sales sequences, integrations, territory management, deal management, bulk emails, formula fields, mobile app, email integration, sales analytics, sales sequences, workflow automation, sales activity management, multiple sales pipeline, and web forms.
The software gives you a complete view of customers' interactions to deliver a personalized experience. This lets you close deals faster with a 360-degree view of your customers. In addition, the software promotes efficiency by aligning the sales process since most time-consuming activities are automated and more time is spent on selling.
Freshsales, email marketing software, reduces business costs due to automation, boosts adoption, is more straightforward to use, is easy to implement, and boosts employee morale to deliver.
Freshsales gathers all the essential customer information and details under a single depository to make it accessible. In addition, Freshsales email marketing software uses AI automation to boost teamwork, enable communication, chat with leads, understand customers’ behavior and close deals.