Simple yet powerful customer support software for growing businesses
Emails, Twitter DM's, Facebook DM's, Instagram DM's, SMS, Whatsapp and more channels all in one place. Accessible to your sales, marketing & support teams to support your customers.
Why use the Monkeypesa Support software
A single place for your team to delight customers.
In this digital era, your customers send communication to your business through several platforms. Some will use social media, others email, WhatsApp or even SMS. Let your sales, marketing or customer care teams respond from a single place with ease.
Great oversight and analytics available.
Features
Who trusts us?
Hundreds of businesses from over 16 countries globally trust the MonkeyPesa Support software.
Here is what the Head of support of Fintech Company Dusupay had to say:
This is a game changer for our Payment gateway business. Our business is largely done in DM's. Now we no longer have to jump from app to app to get queries resolved. Everything happens in one place for the entire team
Pricing
Basic Package
Ideal for start ups with less than 5 employees with less than 2000 contacts
$9.99 per user/monthly
-
CRM Leads, contacts & companies: 2000
-
SMS available: 25 (Extra SMS can be purchased)
-
Email credits available: 4000 (Extra emails can be purchased)
-
Joint inbox message available : 500
-
Joint inbox connections available: 4 (Social, email, SMS)
-
Customer 360 view
Standard Package
Ideal for mid sized companies with 5 to 50 employees & 2,000 to 10,000 contacts
$29.99 per user/monthly
-
CRM contacts, leads & companies: 5,000
-
SMS available: 100 (Extra SMS can be purchased)
-
Email credits available: 15,000 (Extra emails can be purchased)
-
Joint inbox message available : 2,500
-
Joint inbox connections available: 10 (Social, email, SMS)
-
Customer 360 view
Premium Package
Ideal for large corporation with more than 50 employees with between 10,001 and 100,000 contacts
$49.99 per user/monthly
-
CRM contacts, leads & companies: 10,000
-
SMS available: 150 (Extra SMS can be purchased)
-
Email credits available: 25,000 (Extra emails can be purchased)
-
Joint inbox message available : 10,000 (Extra message credits can be purchased)
-
Joint inbox connections available: 15 (Social, email, SMS)
-
Customer 360 view
Ready to get started?
Join over 600 businesses already trusting MonkeyPesa's CRM software.
Manage more than your email inbox, its joint inbox for businesses that communicate the way customers communicate launching 15th May
No credit card, No installations, No hustle