• Apophia

The Best CRM In Cameroon

Updated: Jan 17

Securing and maintaining customer data is key, and it is one of the vital factors for the success of your business. But how do you maintain your customer data? Do you still go the manual way of capturing and keeping data, or do you subscribe to software?


One of the key business challenges, especially for startups and small businesses, is securing and maintaining customer data, mostly following up with customer conversations. The good news is that solutions to such challenges have been found, and these go for; small, medium and large businesses, and the solution is CRM. This has presented an impressive change, especially regarding managing customer data.


The use of technology has proven to be the best way of understanding customers' behavior, value, and attitudes. CRM software helps companies provide better customer service, increase customer satisfaction and helps Marketing Staff close deals faster. Additionally, CRM provides a holistic approach to managing a business that is customer-satisfaction oriented.


1. Streak CRM

This is inbuilt G-mail software that helps you manage your clients from Gmail, hence helping your pipeline keep moving.

Streak turns Gmail into a CRM powerhouse. Additionally, Streak CRM accepts integrations and sharing of contacts to files with a single click like; G suite, Zapier and API. Furthermore, streak allows handling deals, supporting queues and setting up task reminders using Google Calendar.



Streak CRM features include;

  • Sales

  • Business development

  • Real estate

  • Support

  • Project management

  • Fundraising

  • Hiring and customization to unique needs

About pricing; there is a free version for the trial, and other packages include; basic for $500, which is unlimited in terms of time, solo for $15 per user per month, pro for $49 for each user per month and enterprise goes for $129 for each user per month.


2. Monkeypesa CRM

MonkeyPesa CRM is in the bracket of an all-in-one business automation tool. From sales marketing, automation or customer support. With the devotion to help Small and Medium Enterprises (SMEs), MonkeyPesa is a user-friendly tool. The pricing, features, analytics, easy-to-interpret dashboard make it ideal for you.


The CRM aids businesses to get prospects, insights, converts more leads to become customers and manages with customers across several channels. At the same time, they go through the selling process.


Run your business better with software built to grow with you from startup to fortune 500


The services offered include; Sales pipeline management which helps companies to sell faster and get more prospects into the business. Invoicing and billing system helps track time, generate invoices, Pro-forma invoices, quotes and get much more money faster. And the real estate system helps real estate companies to get property, landlord management, tenant and the necessary automation.


MonkeyPesa CRM Features:

  • Team collaboration

  • Contact management

  • Pipeline management

  • Data security

  • Insights, analytics and reports

  • Human Resource and payroll

  • Inventory and stores

  • Bulk SMS and emailing

Accessible Communication is a giant step into maintaining good relationships with clients. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses.



A closed buyer is just as vital as a new lead. MonkeyPesa CRM allows you to create leads based on a prospect’s information, schedule calls for them at any point in time, take notes based on our interactions, and easily save and organize that data for future use. In a nutshell, you are moving a sales lead or prospect from one stage of your sales funnel to the next.


The MonkeyPesa CRM allows you to add contacts manually or via a file upload. Because the goal is to have streamlined communication in the sales process, you do not have to open another platform to make calls with your clients and prospects. The dashboard enables calls. In addition, all these interactions are captured in case you need to make clarifications and references.



Social Media is a very relevant tool of sales and marketing today. Every passing day, there is a new social media channel your clients and prospects sign up for. MonkeyPesa provides a centralized location for all your social media interactions — tweets, posts, reels, videos, comments, replies, Direct Messages.


3. Sendinblue

From France, Sendinblue is a marketing-first CRM software. The company thrives on automation as its core advantage:

Pricing: $25 - $100 with a custom package for large enterprise users.


Launched in 2012, it has been one of the most powerful tools you can lean on for all your marketing needs.


It comes with SMS marketing tools to autoresponders to aid you in linking up or speak to new clients and craft new relationships. In addition, Sendinblue attends to email marketing while nurturing leads and conversions.


Sendinblue has a free version, unlimited contacts, and a free CRM service. Still, a paid version can help you send transactional emails, such as order notifications and invoices, which are unavailable with HubSpot.


Sendinblue prices are as follows; there is a lite version of Sendinblue that costs $25 monthly and comes with the ability to send out 100,000 emails daily while premium costs $65 monthly with more exciting features like 1 million emails, marketing automation, and very many other packages depending on what your business needs are.


Here is what makes Sendinblue a strong contender:

  • Good customer support and marketing holdup

  • A good range of emails and SMS

  • A/B testing functionality

  • Landing page support

  • Equal partition of functions

4. Ontraport

Ontraport is a trouble-free, suitable email marketing software and CRM solution that allows you to track emails and craft drip campaigns. Ontraport allows you to create automated funnels, thus making it easy to get a holistic insight into your efforts. Ontraport puts the data you want about leads and clients in one central place and offers many landing pages to choose from. Ontraport offers a great range of prices ranging from a basic package that goes for $79, plus plan goes for $179; the pro plan goes for $279, while enterprise and marketing agencies packages go for $497 all monthly.


Related: The Best Close CRM Alternatives


Here's why we recommend Ontraport:

  • Offers all in one email marketing and CRM

  • Good support towards customer

  • Accuracy in regards to reporting for campaign performance

  • Highly scalable CRM

  • Congregation of ecommerce enhancement features

5. Drip

Having been launched 10 years ago, it has been effective in marketing and sales; it is one of the most excellent email marketing software and offers the best solutions to those companies that sell online courses and webinars. Drip offers friendly onboarding, flexible and friendly environment for users with everything well designed. You can choose to connect with your audience in any way you want, for example, the use of abandoned cart options, push notifications, and many others.


Drip has a free trial version that lasts for a fortnight for SMS marketing and detailed email analytics. Prices depend on the contacts you have to reach out too for example; if you want to reach out to about 500 contacts for unlimited emails, you can pay $19 monthly; this is quite cheap and friendly.


Why do we recommend Drip CRM?

  • It’s cheap and thus affordable for small businesses

  • Friendly environment, thus making it easy to use

  • There is a free trial version that lasts for a fortnight

  • Demonstrates routine CTAs to website guests

6. Constant contact

This is a very user-friendly alternative with incredible eCommerce features. In addition, constant Contact has outstanding email deliverability.


Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. While it is most widely known for its email marketing capabilities, it also provides services about website management, such as a website builder, ecommerce tools, and logo design assistance.


Key Email Marketing Features

  • Email templates

  • Marketing Automation

  • Facebook & Instagram ads

  • Google ads

  • Ecommerce integrations

  • Email campaign ideas

Advantages

  • Great feature set for event-based email marketing

  • Easy to use drag and drop email builder

  • Extensive template library with premade email forms and designs

  • Consistently among the highest email deliverability rates that we’ve tested


Constant Contact Prices: Constant contact offers a basic service starting at 20/month for up to 500 contacts (and then scaling up) OR their new Email Plus option, which starts at $45/month for up to 5oo contacts (then scaling up).

7. Getresponse

GetResponse is an online marketing platform optimized for use by small businesses. It has tools that support email marketing, auto funnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs. Its key email marketing features allow users to send email newsletters, campaigns, online surveys, and follow-up autoresponders.


GetResponse is designed to be an all-in-one online marketing tool that unifies email marketing and online campaign management tools for managing sales, maximizing ROI, and using online marketing effectively.

Advantages

  • Specific automation built around webinars (the only service provider I’ve found with this unique use case)

  • Amazingly in-depth data analytics, including advanced click tracking

  • Offers a fully-featured 30-day trial offer

  • Long tracker record in business (isn’t going anywhere), since 1998

  • Introduces lite-CRM features, particularly at the enterprise level

  • Extremely easy to use drag and drop email automation builder

GetResponse Prices: All plans start with an initial subscriber max of 1000. Price points are “starting at” depending on features. $15/month for Basic Plan, $49/month for Plus Plan, $99/month for Professional Plan, and $1,199/month for Enterprise Plan.

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