• Apophia

The Best CRM In Cameroon

Updated: Jan 17

Securing and maintaining customer data is key, and it is one of the vital factors for the success of your business. But how do you maintain your customer data? Do you still go the manual way of capturing and keeping data, or do you subscribe to software?

One of the key business challenges, especially for startups and small businesses, is securing and maintaining customer data, mostly following up with customer conversations. The good news is that solutions to such challenges have been found, and these go for; small, medium and large businesses, and the solution is CRM. This has presented an impressive change, especially regarding managing customer data.

The use of technology has proven to be the best way of understanding customers' behavior, value, and attitudes. CRM software helps companies provide better customer service, increase customer satisfaction and helps Marketing Staff close deals faster. Additionally, CRM provides a holistic approach to managing a business that is customer-satisfaction oriented.

1. Streak CRM

This is inbuilt G-mail software that helps you manage your clients from Gmail, hence helping your pipeline keep moving.

Streak turns Gmail into a CRM powerhouse. Additionally, Streak CRM accepts integrations and sharing of contacts to files with a single click like; G suite, Zapier and API. Furthermore, streak allows handling deals, supporting queues and setting up task reminders using Google Calendar.

Streak CRM features include;

  • Sales

  • Business development

  • Real estate

  • Support

  • Project management

  • Fundraising

  • Hiring and customization to unique needs

About pricing; there is a free version for the trial, and other packages include; basic for $500, which is unlimited in terms of time, solo for $15 per user per month, pro for $49 for each user per month and enterprise goes for $129 for each user per month.

2. Monkeypesa CRM

MonkeyPesa CRM is in the bracket of an all-in-one business automation tool. From sales marketing, automation or customer support. With the devotion to help Small and Medium Enterprises (SMEs), MonkeyPesa is a user-friendly tool. The pricing, features, analytics, easy-to-interpret dashboard make it ideal for you.

The CRM aids businesses to get prospects, insights, converts more leads to become customers and manages with customers across several channels. At the same time, they go through the selling process.

Run your business better with software built to grow with you from startup to fortune 500

The services offered include; Sales pipeline management which helps companies to sell faster and get more prospects into the business. Invoicing and billing system helps track time, generate invoices, Pro-forma invoices, quotes and get much more money faster. And the real estate system helps real estate companies to get property, landlord management, tenant and the necessary automation.

MonkeyPesa CRM Features:

  • Team collaboration

  • Contact management

  • Pipeline management

  • Data security

  • Insights, analytics and reports

  • Human Resource and payroll

  • Inventory and stores

  • Bulk SMS and emailing

Accessible Communication is a giant step into maintaining good relationships with clients. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses.

A closed buyer is just as vital as a new lead. MonkeyPesa CRM allows you to create leads based on a prospect’s information, schedule calls for them at any point in time, take notes based on our interactions, and easily save and organize that data for future use. In a nutshell, you are moving a sales lead or prospect from one stage of your sales funnel to the next.

The MonkeyPesa CRM allows you to add contacts manually or via a file upload. Because the goal is to have streamlined communication in the sales process, you do not have to open another platform to make calls with your clients and prospects. The dashboard enables calls. In addition, all these interactions are captured in case you need to make clarifications and references.

Social Media is a very relevant tool of sales and marketing today. Every passing day, there is a new social media channel your clients and prospects sign up for. MonkeyPesa provides a centralized location for all your social media interactions — tweets, posts, reels, videos, comments, replies, Direct Messages.

3. Sendinblue

From France, Sendinblue is a marketing-first CRM software. The company thrives on automation as its core advantage:

Pricing: $25 - $100 with a custom package for large enterprise users.

Launched in 2012, it has been one of the most powerful tools you can lean on for all your marketing needs.

It comes with SMS marketing tools to autoresponders to aid you in linking up or speak to new clients and craft new relationships. In addition, Sendinblue attends to email marketing while nurturing leads and conversions.

Sendinblue has a free version, unlimited contacts, and a free CRM service. Still, a paid version can help you send transactional emails, such as order notifications and invoices, which are unavailable with HubSpot.

Sendinblue prices are as follows; there is a lite version of Sendinblue that costs $25 monthly and comes with the ability to send out 100,000 emails daily while premium costs $65 monthly with more exciting features like 1 million emails, marketing automation, and very many other packages depending on what your business needs are.