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Cela Consults + MonkeyPesa, a match made for success (MonkeyPesa success story)

Cela consults is a leading communications advisory firm that works with hundreds of NGO's and other organizations in Uganda and abroad. They have been using the MonkeyPesa CRM for over a year and have seen remarkable results.

Because they work with several NGO's that occasionally needed to reach out to refugees and donors, the reached out to MonkeyPesa to provide a simple solution to help automate communication via SMS and email communications.

MonkeyPesa provides a simple yet reliable solution to help them get this achieved and more.

The MonkeyPesa CRM is a cloud-based software that helps businesses manage their customer relationships, sales, marketing, and service.

Cela consults has been able to leverage the MonkeyPesa CRM to:

  1. Increase their sales revenue by 25% in the first quarter of using the software. They were able to track and follow up on leads, create and send proposals, and close deals faster and more efficiently.

  2. Boost their customer satisfaction by 35% in the second quarter of using the software. They were able to provide personalized and timely service, resolve issues quickly, and collect feedback from their clients.

  3. Grow their customer base by 30% in the third quarter of using the software. They were able to launch targeted and effective marketing campaigns, generate more referrals, and cross-sell and upsell their services.

Here is what the CEO of CELA Consults had to say:

If you want to learn more about the MonkeyPesa CRM and how it can help your business, visit the website at

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