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One of the most stretchy and authoritative CRM you can trust your small startup with is Keap because it supports the growth of pipelines, checks up leads to see if they meet the criteria, does email marketing campaigns and automates tiresome tasks. For example, monitoring selling and marketing activities, putting customer conversations in one central place, keeping you updated and many more others. It is, therefore, worth your investment. In addition, it has several marketing automation features, sends automated emails, stores client information, organizes leads, and keeps track of them.
Sauce for the goose is not exactly sauce for the gander. Competition in CRM software and tools is stiff, and other tools provide the same or even more benefits than Close CRM and could benefit your business.
Below we highlight direct competitors and what makes them alternatives to Close CRM.
Top Keap CRM alternatives
1. MonkeyPesa CRM
MonkeyPesa CRM is in the bracket of an all-in-one business automation tool. From sales marketing, automation or customer support. With its devotion to helping Small and Medium Enterprises (SMEs), MonkeyPesa is a user-friendly tool. The pricing, features, analytics, and easy-to-interpret dashboard make it ideal. MonkeyPesa CRM is the best alternative for Sendinblue.
CRM aids businesses in getting prospects, and insights, convert more leads to become customers and managing customers across several channels. At the same time, they go through the selling process.
The services offered include; Sales pipeline management which helps companies to sell faster and get more prospects into the business. The invoicing and billing system allows tracking time, generating invoices, Pro-forma invoices, and quotes, and getting much more money faster. And the real estate system helps companies acquire property, landlord management, tenant and the necessary automation.
MonkeyPesa CRM Features:
Team collaboration
Contact management
Pipeline management
Data security
Insights, analytics and reports
Human Resources and payroll
Inventory and stores
Bulk SMS and emailing
Accessible Communication is a giant step toward maintaining good relationships with clients. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses.
A closed buyer is just as vital as a new lead. MonkeyPesa CRM allows you to create charges based on a prospect’s information, schedule calls for them at any point, take notes based on our interactions, and easily save and organize that data for future use. In a nutshell, you are moving a sales lead, or prospect from one stage of your sales funnel to the next.
The MonkeyPesa CRM allows you to add contacts manually or via a file upload. Because the goal is to have streamlined communication in the sales process, you do not have to open another platform to make calls with your clients and prospects. The dashboard enables calls. In addition, all these interactions are captured in case you need to make clarifications and references.
It is a catch for small and medium enterprises, from social networking tools, and project management to CRM, document management, calendars, team management, email marketing, phone management, and flawless lead management.
Social Media is a very relevant tool for sales and marketing today. Every passing day, there is a new social media channel your clients and prospects sign up for. MonkeyPesa provides a centralized location for all your social media interactions — tweets, posts, reels, videos, comments, replies, and Direct Messages.
2. Engagebay
EngageBay CRM, at a glance, is a rich software that can combine a sophisticated CRM/contact management system alongside email and newsletters. As a result, it enables you to manage your customer relationships better.
It is equipped with Marketing, Sales, and Service automation features to scale your business. The exhaustive list of features allows you to capture leads, nurture and engage with them, convert them to happy customers and provide a superior customer experience using the unified platform.
One of the most cost-effective and easy-to-use sales and email marketing automation
Software is EngageBay. Engagebay sales and email marketing software are integrated sales, marketing and customer service software that provides small and medium businesses solutions.
Engagebay sales and email marketing software easily integrate with other tools and applications such as; office 365, WordPress, Google calendars and contacts and many others. In addition, Engagebay has exclusive features: landing pages, marketing automation, contact management software, sales CRM, and email marketing.
Engagebay sales and email marketing software mainly have three stacks that can support your business to grow: marketing, sales, and service. In addition, Engagebay marketing software has features like; form builders, automation, scheduling and landing pages, all of which support the growth of your business.
Engagebay email marketing software's outstanding features include; canned responses, support groups and auto-responders. These help to solve ticket issues in a friendly way that comforts a customer. The service bay has a live chat feature that allows business managers or sales reps to communicate with customers in real time.
The sales email marketing software has features and tools that allow third-party integration to make appointments with clients, giving you a holistic view of sales progress through visual charts and metrics from Engagebay’s dashboard. In addition, Engagebay's email marketing software is fit for small businesses since it has a free trial. The free trial version has features that help build landing pages and make it easy to track and analyze results.
Engagebay sales and email marketing software has a free trial version; however, other pricing packages range from$8.99 per month. Engagebay is recommended for small businesses and startups wanting a lasting solution to address marketing, sales and customer service support.
3. Insightly
Insightly sales and marketing software is a tool that offers customer relationship management software solutions for small, medium and big businesses. The software usually serves three business functions: marketing, sales and customer service support.
The software provides its services to various industries like; manufacturing, consulting, professional services, media and advertising, nonprofit companies and technology companies. In addition, insightly is popular software for Google and Office 365 users. Currently, over 1.5 million people and over 25,000 businesses worldwide consume and use Insightly products and services.
Insightly features include;
workflow automation
3rd party integration
reporting and project management
marketing
sales and integrations.
The features help you follow up with customers and also strengthen relationships.
Insightly pricing: there is a free trial version; the Plus plan goes for $29, professional is for $49 and the enterprise plan for $99.
Benefits of the software;
Good user ability and quality interface
Has improved products and functions
Caters to all needs of medium and small businesses
Easily integrates with other platforms and software tools
Has effective lead and pipeline management
4. Zoho Desk
Zoho Desk is a customer service software commonly known as “the gold standard for great customer relationships”. The software helps businesses to get prospects, follow up with customers, generate more sales, increase profits and earn more revenue.
Currently, Zoho serves over 250, 000 countries in over 180 countries and is trusted by some of the biggest brands around the globe. Zoho customer service software collects information regarding sales, marketing, and customer service activities and centralizes it in one place, which helps to align business activities. Furthermore, the software captures and records very critical customer information which may be helpful while doing a follow-up or any other engagement reasons.
Zoho customer service software can be personalized to meet the demands of every business irrespective of nature and size. Both startups and large companies use Zoho CRM. The software caters to all modern industries including; real estate, healthcare, insurance, media, legal, restaurants, banking, travel, tax, freelancers, profit and non-profit making companies.
Zoho service software features include;
lead management
deal management
contact management,
workflow automation, and more.
The software integrates with other applications and tools like; Evernote, MailChimp, Google Apps, Microsoft Office and QuickBooks.
Zoho service software pricing: Zoho has a free version that lasts for the first 15 days, but paid packages go for; a standard package is for $12 a month, Zoho Begin is for $7, professional goes for $20 a month, enterprise goes for $35, Zoho ultimate goes for $45 while the unlimited edition goes for $100 every month.
Benefits of Zoho customer service software:
Its products and functions are easy to use
Suitable for sales organizations, primarily those with a complicated B2C sales cycle.
Refunds customers who are not satisfied with their services
5. Salesforce
Salesforce is marketing automation software that tracks and monitors customer service, commerce, service, IT, sales and marketing activities in a business or company, helping teams work from anywhere and keep in touch with customers.
Salesforce helps to engage with customers anywhere, sell smarter, offer good customer service, and allow teams to work from anywhere. Salesforce believes that in bringing people together, there is power, and so they help build bridges between companies and customers. Salesforce values trust, innovation, and equality.
Salesforce sales cloud is a popular CRM solution for insurance companies. It offers a full package of sales, marketing and customer service, and these are some of the critical things treasured and most needed by insurance companies.
Salesforce prioritizes business of all forms and sizes with editions for small and medium businesses and offers products such as a robust set of CRM tools and resources.
Salesforce aids in making follow-ups and monitoring customer service, commerce, service, IT, sales and marketing activities in a company and keeps teams intact while collaborating.
Salesforce engages clients, offers good customer service, and allows mobile work. Salesforce has built its client relationship based on trust, innovation, and equality. Salesforce offers its services to a range of industries, for example, manufacturing, engineering, health care, education, and construction.
The features of salesforce include;
Reports and dashboards
Pipeline and forecast management
Mobile features
Process automation
Opportunity management
Account and contact management
Lead management
Salesforce Pricing
There is a free trial version for 30 days with a few features
Small business's CRM of about ten users are charged $25 for each user per month
Complete CRM for any team size goes for $75 for each user per month
A profoundly customizable sales CRM goes for $150 for each user per month
Unlimited CRM power and support package goes for $300 per user per month
6. Customer.io
Customer.io tool is suitable software for email marketing automation. With customer.io, it's easy to create flows that trigger at different times of the day/week or whenever a user performs a particular action.
With access to your real-time behavioral data, create personalized and relevant messages that engage and retain your customers. Send an email, push notifications, text messages, and more through an intuitive and powerful visual building experience. Built for scale, Customer.io is used by over 4,100 companies, sending over 8 billion messages annually. It is made for developers. Integrate their API to your application to deliver SMS (to the USA and Europe) and email. The basic package starts at $150 per user monthly.
