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To achieve revenue growth for your business, you need unified efforts of sales and marketing teams to gain a good insight into your existing and potential customers’ product preferences. This helps you know your customers’ interests to provide services that align with their needs.
Sales and marketing software help to save time since most tasks are automated. This reduces administrative tasks and gives employees more time to look into other activities that are much more profit-making.
Sales and marketing software help save money since users subscribe to either monthly or annual payments, which could be much cheaper than hiring many employees to accomplish multiple administrative tasks.
Using sales and marketing software helps improve lead quality; that is, teams develop mutually beneficial feedback that develops high-quality lead generation, which aids groups to meet SMART goals.
Sales and marketing software helps to build trust amongst clients. This is due to constant messaging and full-time interaction during the sales process. Consistency builds confidence, which creates a long-lasting relationship that results in customer retention and repeated purchases.
Companies are highly on the lookout for the best software that will enable sales and marketing automation to reduce the redundancies of marketing and sales processes.
The adoption of sales and marketing software ensures that all data is in one place, helping the
modern marketers save time and resources while at it.
The Best Sales And Marketing Software In Botswana
1. MonkeyPesa CRM
MonkeyPesa CRM is in the bracket of an all-in-one business automation tool. From sales marketing, automation or customer support. With the devotion to help Small and Medium Enterprises (SMEs), MonkeyPesa is a user-friendly tool. The pricing, features, analytics, easy-to-interpret dashboard make it ideal for you. It is the best CRM in Botswana.
The CRM aids businesses to get prospects, insights, converts more leads to become customers and manages with customers across several channels. At the same time, they go through the selling process.
The services offered include; Sales pipeline management which helps companies to sell faster and get more prospects into the business. The invoicing and billing system allows track time, generating invoices, Pro-forma invoices, quotes, and getting much more money faster. And the real estate system helps real estate companies to acquire property, landlord management, tenant and the necessary automation.
MonkeyPesa CRM Features:
Team collaboration
Contact management
Pipeline management
Data security
Insights, analytics and reports
Human Resource and payroll
Inventory and stores
Bulk SMS and emailing
Accessible Communication is a giant step into maintaining good relationships with clients. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses.
A closed buyer is just as vital as a new lead. MonkeyPesa CRM allows you to create charges based on a prospect’s information, schedule calls for them at any point in time, take notes based on our interactions, and easily save and organize that data for future use. In a nutshell, you are moving a sales lead or prospect from one stage of your sales funnel to the next.
The MonkeyPesa CRM allows you to add contacts manually or via a file upload. Because the goal is to have streamlined communication in the sales process, you do not have to open another platform to make calls with your clients and prospects. The dashboard enables calls. In addition, all these interactions are captured in case you need to make clarifications and references.
Social Media is a very relevant tool of sales and marketing today. Every passing day, there is a new social media channel your clients and prospects sign up for. MonkeyPesa provides a centralized location for all your social media interactions — tweets, posts, reels, videos, comments, replies, Direct Messages.
2. Weblogical CRM
Weblogical is one of the most amazing CRM software tools entrepreneurs need to loop into their businesses in Botswana.
Weblogical boosts business growth by automating business processes, primarily sales, production, customer support, project management and marketing activities. A business of any kind and size can use CRM provided there is an involvement in handling customer data and following up on clients.
Weblogical CRM manages all your business processes and allows you to work while on the go. In addition, Weblogical sets up pop-up notifications for teams to keep in mind the critical business activities and meetings that must be attended to while running.
Benefits:
Boosting productivity
Getting to know more prospects
Generating more sales and closing more deals
Increases customer satisfaction
Promotes efficiency in operations
Predicts customers needs and interests
Decreases marketing expenses
Promotes customer retention
Avails services to customers at the right time
Increases targeted marketing efforts of both customers and leads
With Weblogical CRM, reporting is more accessible and saves time. Reports can quickly get sent to your email inbox or hassle-free. Time saved can be appropriately used to engage and nurture new leads or spent with customers.
Weblogical CRM gives you the freedom to leave the office and work while on the move since the software can be accessed from anywhere. Additionally, Weblogical CRM allows you to have control of all business and team activities. This means that you can monitor whatever takes place. More so, Weblogical CRM has automatic notifications to keep you updated on what is happening.
Features of Weblogical CRM;
Inventory management
Campaign management
Quote preparation
Account management
Activity management
Generates pro forma invoice
Contact management
Workflow notifications
Scheduled reporting
Generates sales orders
3. Comma5 CRM
This is the best CRM for the local users in Botswana. Comma5 CRM is easy to use and can help you manage your customer conversations efficiently. Many small and medium-sized businesses of Botswana use Comma5 CRM to effectively digitize and automate key business activities such as; sales, marketing, and customer support services.
Comma5 CRM betters Customer experience with the business, which develops client satisfaction and improves the company's customer retention rate. In addition, excellent customer care services bring in new referrals and keep more people coming in, which is very important for the growth of the business.
Comma5 CRM has a free trial version that offers the features and the services your company may need. Comma5 CRM is listed and categorized as a business service provider and as advertising software.
4. Sage Africa CRM software
A great customer experience comes with the power of feeling connected. Sage Africa CRM gives the best 24/7 CRM connection with your customers. So if you are still struggling with finding the best CRM software tools for your business and one that you will fully trust with your customers’ data, Sage CRM is the solution.
Sage CRM is a web/cloud-based CRM with many unique benefits, and if you want to find out what it does for your business and customers, you need to give it a try. For example, Sage CRM helps your business keep track of leads/customers interactions during the sales process.
Sage CRM helps businesses to emphasize client-business relationships. This puts together sales, marketing and customer service functions to successfully automate and keep track of the business activities.
Given the ability to track client interactions, sage CRM gives you complete visibility over client operations, which helps you make informed decisions to grow your business.
Benefits
It can be used by both B2B and B2C businesses
Puts together customer operations
Saves time
Fosters and makes customer connections
Optimizes workflow
Develops communication internally and externally
Provides detailed and uniform information
It gives a good customer experience
How sage CRM works
Sage CRM collects customer data and puts it in a single central place where everyone can easily access it. This allows business heads to review customer conversations while keeping a good experience with customers at every sales journey.
Sage CRM helps sales and marketing companies find leads, identify sales opportunities, and close deals through targeted marketing campaigns. More so, sage CRM gives you a complete view of a customers’ buying journey, which helps you address any arising issues.
To boost business sales, sage CRM pitches products to the right audience and helps to market more effectively. In addition, Sage CRM promotes customer interactions, increases customer retention, and promotes your products and services to boost productivity and profitability.
Features:
Centralizes critical customer information
Automation of the sales process
Sends targeted marketing campaigns
It helps to gain insights into the business
Manages customer contacts
Provides world-class customer services
5. Bansoft /Banforce CRM
Banforce is a cloud-based CRM tool established in Botswana. For numerous entrepreneurs and business people in Botswana, Banforce CRM is a must-have tool. Banforce helps to automate marketing campaigns, leads, deals, and operations and customer help desk services.
Banforce CRM aids businesses to manage marketing; that is, it brings existing customers closer, generates new leads and brings on new customers. Being a SaaS provider, Banforce requires little upfront capital and small customization fees, which authorize you to start using software on a monthly subscription payment.
Benefits of Banforce;
Improves productivity
Constant contact with customers
Automates business processes
Streamlines tasks
Features of Banforce include;
Ticketing system
This leads to auto capturing and management
Customer relationship and contacts directory