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The Best Sales And Marketing Software For The Aviation Industry

Are you struggling to grow your relationships with customers in the aviation industry? Then, there is a simple solution: sales and marketing software for the aviation industry.

Aviation sales and marketing software give operational support to airlines, airports and fixed-base operators like taxi services, cafes and other airport service providers to boost fleet and crew management. But the software tools are also used by private businesses with huge numbers of aircraft machinery. They also aid to improve organization efficiency by assisting organizations in keeping within the budget, tracking expenses and work orders.

Airline software tools help manage flight schedules and bookings, market airline services to gain more customers and provide quality customer support. Sales and marketing software accessible communication gives workers a platform to work together and allows you to manage all facets of your business like scheduling.



Aviation software tools help track work orders, invoices, and inventory automatically, which helps save users’ time since there are always lots of accounting for aircraft repairs and maintenance involved.

General features of CRM for Aviation:

  • Flight attendant management and scheduling

  • Boarding and concierge management

  • Customer information management

  • Fixed based operator management

  • Flight scheduling, dispatch and pilot management

  • Cashier POS solution for on-site ticket check-in and sales

  • Airline website and supporting online ticket sales

  • Revenue cycle management, cost and financial analysis

  • Maintenance planning and management

  • Plane quality assurance, inspection management and engineering support

  • Fuel tracking and fuel truck management

  • Airplane material, parts ordering and inventory management

  • Airport maintenance management

  • Airport workforce check-in and out

  • Aircraft utilization and time management

  • Lot costing, contract, warranty and lease management


This is about determining the effectiveness of the software regarding managing and tracking your inventory. Additionally, this is about having software installed on mobile devices or web-based sales and marketing software.


Some of the benefits that sales and marketing software tools provide for airline companies include; developing a better understanding of their daily expenses, state of their machinery, saving time, helping with budgeting and improving the efficiency of equipment and crew management.


The Best Sales And Marketing Software In Aviation

1. MonkeyPesa

MonkeyPesa CRM is an all-in-one automation tool. MonkeyPesa is a cloud-based CRM Software with inbound and outbound marketing, sales marketing, automation, or customer support services. The pricing, features, analytics, easy-to-interpret dashboard make it ideal for you.


The CRM aids businesses to get prospects, insights, converts more leads to become customers and manages with customers across several channels. At the same time, they go through the selling process.


The Best Sales And Marketing Software In Africa


The services offered include; Sales pipeline management which helps companies to sell faster and get more prospects into the business. The invoicing and billing system allows track time, generating invoices, Pro-forma invoices, quotes, and getting much more money faster. And the real estate system helps real estate companies to acquire property, landlord management, tenant and the necessary automation.


MonkeyPesa CRM Features:

  • Team collaboration

  • Contact management

  • Pipeline management

  • Data security

  • Insights, analytics and reports

  • Human Resource and payroll

  • Inventory and stores

  • Bulk SMS and emailing

  • Sales Automation

  • Marketing Automation

Accessible Communication is a giant step into maintaining good relationships with clients. Strong relationships generate more sales and support, improve client satisfaction, and reduce business expenses.



A closed buyer is just as vital as a new lead. MonkeyPesa CRM allows you to create charges based on a prospect’s information, schedule calls for them at any point in time, take notes based on our interactions, and easily save and organize that data for future use. In a nutshell, you are moving a sales lead, or prospect from one stage of your sales funnel to the next.



The MonkeyPesa CRM allows you to add contacts manually or upload files. Because the goal is to have streamlined communication in the sales process, you do not have to open another platform to make calls with your clients and prospects. The dashboard enables calls. In addition, all these interactions are captured in case you need to make clarifications and references.


It is a catch for small and medium enterprises, from social networking tools, project management to CRM, document management, calendars, team management, email marketing, phone management, and flawless lead management.


Social Media is a very relevant tool of sales and marketing today. Every passing day, there is a new social media channel your clients and prospects sign up for. MonkeyPesa provides a centralized location for all your social media interactions — tweets, posts, reels, videos, comments, replies, Direct Messages.


2. Zoho Desk

Zoho Desk is a customer service software commonly known as “the gold standard for great customer relationships.” The software helps businesses get prospects, follow up with customers, generate more sales, increase profits and earn more revenue. This is a soul aim for the majorly of the businesses.

Zoho customer service software collects information regarding sales, marketing, and customer service activities and centralizes it in one place, which helps to align business activities. Furthermore, the software captures and records critical customer information, which may be helpful while doing a follow-up or any other engagement reasons.



Zoho customer service software can be personalized to meet the demands of every business irrespective of the nature and the size of the company. Both startups and large companies use Zoho CRM. The software caters to all modern industries, including; real estate, healthcare, insurance, media, legal, restaurants, banking, travel, tax, freelancers, profit and non-profit companies.


Zoho service software features include;
  • lead management

  • deal management

  • contact management,

  • workflow automation, and more.

The software integrates with other applications and tools like; Evernote, MailChimp, Google Apps, Microsoft Office and QuickBooks.

Zoho service software pricing: Zoho has a free version that lasts for the first 15 days, but paid packages go for; a standard package is for $12 a month, Zoho Begin is for $7, professional goes for $20 a month, enterprise goes for $35, Zoho ultimate goes for $45 while the unlimited edition goes for $100 every month.


Benefits of Zoho customer service software:
  • Its products and functions are easy to use

  • Suitable for sales organizations, primarily those with the complicated B2C sales cycle.

  • Refunds customers who are not satisfied with their services




3. Pipedrive

The most friendly and easy-to-use sales software planned to go well with small and medium businesses. It is designed with the most trusted features to aid you in administering your business and envisage the sales pipeline and the sales activities to prioritize. Chatbots and webforms are some of the features of Pipedrive to help you monitor and manage leads. Considering the characteristics of Pipedrive, here are some of them;

  • Monitoring communication through calls and emails

  • Scheduling meetings

  • Saving time

  • Activity reminders like open API and webhooks

  • Security reports and insights.

  • Pipedrive easily integrates with other tools, for example, salesforce, HubSpot, and Zoho.



Additionally, Pipedrive tracks and organizes sales activities hence efficiency and effectiveness.

Pipedrive offers a free trial. An essential package is $15 per month; an advanced package is $29 monthly; a professional package goes $59 monthly, while an enterprise package goes $99 per month.

Why should you use Pipedrive?

  • It puts all your contacts, emails, calls, deals in a central place, making it easy to access

  • It helps teams work efficiently since it speaks to business needs

  • Gives access to customer reporting tools. There are more advantages of using Pipedrive sales software; you need to try it.

  • Promotes efficiency via the visual representation of the entire deal process


Pipedrive features include;

  • Monitoring communication through calls and emails

  • Scheduling meetings

  • Saving time

  • Activity reminders like open API and webhooks

  • Security reports and insights.

Pipedrive easily integrates with other tools, for example, salesforce, HubSpot and Zoho.

Additionally, Pipedrive tracks and organizes sales activities hence efficiency and effectiveness.

Pipedrive pricing: the software has a free trial. There is a monthly or annual subscription provision depending on what you want for your business. An essential package goes for $15 per month; the advanced package is for $29 monthly, the professional package goes for $59 monthly, and an enterprise package goes for $99 per month.

Why should entrepreneurs consider Pipedrive?

  • It puts all your contacts, emails, calls, deals in a central place, making it easy to access

  • It helps your teams work efficiently since it speaks to business needs

  • Gives access to customer reporting tools. There are more advantages of using Pipedrive email marketing software; you need to try it.

  • Promotes efficiency via the visual representation of the entire deal process


4. Sage CRM

Over the years, Sage has gained trust, and so far, over 15,000 companies worldwide are trusting sage as one of their stand-alone business solutions. Sage CRM helps businesses improve productivity and visibility, aiding businesses to make informed decisions.



Sage CRM is a cloud-based CRM that gives flexibility to teams to work from anywhere, which improves performance and productivity. Additionally, Sage CRM gathers all the customer data into a single platform; this makes monitoring easy and turns a business into a customer-centric company.

Sage CRM supports several industries, and these include;

  • Financial industries

  • Hospitality and hotel management

  • Agriculture

  • Maintenance and field service

  • Manufacturing, retail and distribution


SAGE CRM features are categorized into sales, marketing, usability and customer service, these include;

  • Email and SMS communications

  • Lead, opportunity and close tracking

  • Customizable workflow

  • Insight and trend-tracking with charts, dashboards and reports

  • Campaign progress and result reports

  • Automated case logging

  • Escalation of cases

  • Customer self-service

  • Document library

  • Easy to use and adaptable

  • Social media integration


5. Efficy

Efficy sales and marketing software is a platform that adjusts to fit all the company's needs and sizes. The software permits users to grow and develop commercial activities in a structured manner via integrated action like; CRM, document management, marketing campaign and contact management.



The software provides CRM solutions for companies that want to align workflow and manage all client-related tasks on a central platform. The software keeps leads organized; therefore, you can easily connect with your customers anytime. The software also allows workers to work together via a shared platform to accomplish tasks and update results in real-time.


Efficy features include;

  • 360-degree customer view

  • Product catalog

  • Marketing campaigns

  • Segmentation

  • Gamified CRM

  • Interaction log

Note: aviation software costs range from $30 to $80 and above, this is a monthly charge per user, but some vendors offer free versions for trial.

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