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  • Writer's pictureSsemujju Lewis E

The Best CRM In Ghana

Updated: Nov 19, 2022

Using CRM is one of the safest ways of capturing, storing and securing customer data. CRM helps to follow up on leads, potential and existing clients. In addition, CRM helps attract new leads to the database due to consistent interactions and following up with customers supplemented by good customer care service and satisfaction. The benefits of CRM are immense.

CRM is designed to help sales, marketing and customer service functions to deal with B2B marketing campaigns. Several software companies in Ghana have vast experience in providing database services. CRM is one of the most trusted software for data security, well-known and highly rated by providers in the market.

CRM builds custom databases as per your specific business requirements and can help you and your reps keep track of your marketing campaign activities. Using CRM for your business greatly impacts making sure that the number of opportunities landing into your sales funnel is high.

Choosing your CRM software depends on your industry or the business type. CRM helps you see detailed customer information so that you can reach the right person. In addition, CRM allows managers and sales team leaders to access the database, which helps you and your reps keep track of the right kind of activities.

The Best CRM In Ghana

1. Monkeypesa CRM

The world of marketing is in a crazy revolution. Every passing day, there is new software on the market. The software makes the work easier with automation.

MonkeyPesa CRM is an all-in-one business automation tool. From sales marketing, automation or customer support. With the devotion to help Small and Medium Enterprises (SMEs), MonkeyPesa is a user-friendly tool. The pricing, features, analytics, easy-to-interpret dashboard make it ideal for you. It is the best sales and marketing software.

The CRM aids businesses to get prospects, insights, converts more leads to become customers and manages with customers across several channels. At the same time, they go through the selling process.

The services offered include; Sales pipeline management which helps companies to sell faster and get more prospects into the business. The invoicing and billing system allows track time, generating invoices, Pro-forma invoices, quotes, and getting much more money faster. And the real estate system helps real estate companies to acquire property, landlord management, tenant and the necessary automation.

MonkeyPesa CRM Features:

  • Team collaboration

  • Contact management

  • Pipeline management

  • Data security

  • Insights, analytics and reports

  • Human Resource and payroll

  • Inventory and stores

  • Bulk SMS and emailing

  • Sales Automation

  • Marketing Automation

Accessible Communication is a giant step into maintaining good relationships with clients. Strong relationships generate more sales and support, improve client satisfaction, and even reduce business expenses.

A closed buyer is just as vital as a new lead. MonkeyPesa CRM allows you to create charges based on a prospect’s information, schedule calls for them at any point in time, take notes based on our interactions, and easily save and organize that data for future use. In a nutshell, you are moving a sales lead, or prospect from one stage of your sales funnel to the next.

The MonkeyPesa CRM allows you to add contacts manually or upload files. Because the goal is to have streamlined communication in the sales process, you do not have to open another platform to make calls with your clients and prospects. The dashboard enables calls. In addition, all these interactions are captured in case you need to make clarifications and references.

It is a catch for small and medium enterprises, from social networking tools, project management to CRM, document management, calendars, team management, email marketing, phone management, and flawless lead management.

Social Media is a very relevant tool of sales and marketing today. Every passing day, there is a new social media channel your clients and prospects sign up for. MonkeyPesa provides a centralized location for all your social media interactions — tweets, posts, reels, videos, comments, replies, Direct Messages.

2. Blusimba CRM

The Blusimba Virtual office is an easy-to-use dashboard that combines Customer Relationship Management (CRM), Project Management, with Human Resources Management (HRM), Sales & Lead Generation plus daily Digital tasks management into one place. With this, you are guaranteed an effective business management system that will save you time, effort, and money. Blusimba is one of the best CRM in Ghana.

Blusimba CRM helps gather and centralize data in one place, making it easy to control all activities and processes in just one place. Blusimba has an all-in-one dashboard that contains the virtual office and digital360. The virtual office helps small business owners to manage multiple departments, automate tasks and increase productivity. Digital360 integrates various digital marketing and social media management tools into a single dashboard that accepts automation.

Additional services offered by Blusimba technologies include;

  • Custom development

  • Digital marketing

  • SEO and content

  • Web design and development

  • Digital marketing and brand ID development.

Blusimba products include; virtual office, digital360, prebuilt websites, virtualpro and message bird.

3. DataCube Ghana Limited

DataCube Ghana Limited acts as Business Intelligence software, Enterprise Resource Planning, Customer Relationship Management software and Cloud Computing consulting firm. DataCube CRM offers solutions to TARGIT, Microsoft, Amazon Web Services, SaaSplaza and economical.

DataCube CRM customizes its needs to clients, and this depends on your business needs and goals; this helps the business achieve the intended goals in the long run. To deliver the best services than any other CRM company, DataCube CRM works along with International Consultancies to give the best IT, ERP and CRM services.

Intending to be the best partner for Business Intelligence, Enterprise Resource Planning, Customer Relationship Management and Cloud Computing Solutions, DataCube CRM is always available on the working days to get the best services to your business.

Products and services offered by Datacube CRM include; Microsoft business intelligence solutions, RARGIT decision suite for business intelligence and Business intelligence solutions.

4. Hubspot CRM

If your company uses HubSpot CRM, finding an associated app to help you catch updates would be the best move. With this, you can still add information and any other updates as you go; you specifically don’t need to have a computer to do it, or in case you traveled, but without a computer, you can still add up the updates to a company platform using your phone, and this is quite flexible to any salesperson. You can download the app and get started today while you are on the move.

HubSpot stands out by going beyond sales with its marketing hub, which provides an all-in-one solution to run complete inbound marketing campaigns and improve the leads you provide your sales team. HubSpot CRM has a powerful dashboard that shows sales statistics in real-time, keeping your sales team abreast of the status of every lead in the sales pipeline. In addition, you can track deal flow based on performance, so it is clear just how the team performs according to their quotas.

Why should you use Hubspot sales software?

  • Content optimization tools

  • Optimized landing pages

  • Email templates

  • Marketing automation

  • Lead management

  • Analytics

  • Social media management

HubSpot has also switched from an inbound marketing tool to a complete CRM platform, now offering free and paid sales hubs, customer service hubs, and content management (on top of the free/paid marketing hub).

Benefits of using Hubspot CRM software;

  • Easy to use hence favoring small and medium enterprises

  • It gives a free trial version that lasts forever

  • Pricing and solution packages easily align with the kind of a business

  • Helps to understand CRM lead management

5. Sendinblue

From France, Sendinblue is a marketing-first CRM software. The company thrives on automation as its core advantage:

Launched in 2012, it has been one of the most powerful tools you can lean on for all your marketing needs. It comes with SMS marketing tools to autoresponders to aid you in linking up or speak to new clients and craft new relationships. In addition, Sendinblue attends to email marketing while nurturing leads and conversions.

Sendinblue has a free version, unlimited contacts, and a free CRM service. Still, a paid version can help you send transactional emails, such as order notifications and invoices, which are unavailable with HubSpot.

Sendinblue prices are as follows; there is a lite version of Sendinblue that costs $25 monthly and comes with the ability to send out 100,000 emails daily while premium costs $65 monthly with more exciting features like 1 million emails, marketing automation, and very many other packages depending on what your business needs are.

Here is what makes Sendinblue a strong contender:

  • Good customer support and marketing holdup

  • A good range of emails and SMS

  • A/B testing functionality

  • Landing page support

  • Equal partition of functions

275 views1 comment

1 Comment

Dec 28, 2021

I think it would have been right to have added as a new crm in ghana

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