• Ssemujju Lewis E

The Best CRM In Egypt

Updated: 3 days ago

CRM is the software SMEs in Egypt use to grow and develop long-lasting relationships with their clients. The CRM system gets together all your clients' information and avails it to your desk as a complete record.

This helps you understand each one of your clients over time.

Companies adopt to use CRM for reasons like retrieving clients’ data, recording all interactions between customers and a company, monitoring the performance of sales representatives, identifying gaps for sales opportunities, and observing marketing campaigns and their performance.

  1. MonkeyPesa CRM

  2. Codeship CRM

  3. 8Worx CRM

  4. Odoo CRM

  5. Nozol CRM

  6. Freshsales CRM

  7. VTiger CRM

In Egypt, companies usually use cloud/web-based or on-premise CRM. The cloud-based CRM software is made available to users' mobile devices based on either a monthly or annual subscription. At the same time, on-premise CRM is installed on the site in the users' computers under the control of IT functions.

The Best CRM in Egypt

1. MonkeyPesa CRM

MonkeyPesa CRM is in the bracket of an all-in-one business automation tool. From sales marketing, automation or customer support. With the devotion to helping Small and Medium Enterprises (SMEs), MonkeyPesa is a user-friendly tool. The pricing, features, analytics, easy-to-interpret dashboard make it ideal for you. It is the best CRM in Egypt.

The CRM aids businesses to get prospects, insights, converts more leads to become customers and manages with customers across several channels. At the same time, they go through the selling process.

The Best Sales And Marketing Software In Africa

The services offered include; Sales pipeline management which helps companies to sell faster and get more prospects into the business. The invoicing and billing system allows track time, generating invoices, Pro-forma invoices, quotes, and getting much more money faster. And the real estate system helps real estate companies to acquire property, landlord management, tenant and the necessary automation.

MonkeyPesa CRM Features:

  • Team collaboration

  • Contact management

  • Pipeline management

  • Data security

  • Insights, analytics and reports

  • Human Resource and payroll

  • Inventory and stores

  • Bulk SMS and emailing

  • Sales Automation

  • Marketing Automation

Accessible Communication is a giant step into maintaining good relationships with clients. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses.

A closed buyer is just as vital as a new lead. MonkeyPesa CRM allows you to create charges based on a prospect’s information, schedule calls for them at any point in time, take notes based on our interactions, and easily save and organize that data for future use. In a nutshell, you are moving a sales lead, or prospect from one stage of your sales funnel to the next.

The MonkeyPesa CRM allows you to add contacts manually or via a file upload. Because the goal is to have streamlined communication in the sales process, you do not have to open another platform to make calls with your clients and prospects. The dashboard enables calls. In addition, all these interactions are captured in case you need to make clarifications and references.

Social Media is a very relevant tool of sales and marketing today. Every passing day, there is a new social media channel your clients and prospects sign up for. MonkeyPesa provides a centralized location for all your social media interactions — tweets, posts, reels, videos, comments, replies, Direct Messages.

2. Codeship CRM

Codeship is one of the best CRM solutions in Egypt to keep and maintain relationships with customers. Codeship gives personalized and customized software solutions to its clients depending on a company /business goals or the nature of the business. This helps you to make a good choice of the CRM software that best suits your business type.

Codeship CRM offers a credible lead management process that loops you into knowing your customers’ preferences. Codeship CRM also helps businesses understand their sales force and customers’ sales cycle by constantly collecting lead data. Appropriate collection of lead data helps to know the qualifying leads to be efficiently distributed for nurturing and choosing who to enrol as a customer for future business support.

Codeship CRM gathers and analyzes customer data from social media and websites. This helps you to make well-informed decisions that help the business to grow. In addition, Codeship CRM does accurate data analysis, allowing a company to forecast future sales and know where to increase the business further.


  • Increased efficiency in serving clients

  • Improved ability to cross-selling

  • Sales pipeline viewing

  • Quantifies sales opportunities

  • Smoothens leads and contact management

  • Tracks interactions

  • Increased profits and more revenue

  • Custom reporting

  • Sales performance management

  • Marketing automation

Products and services offered by Codeship CRM include; Search Engine Optimization, Social Media Marketing, eCommerce, Enterprise Resource Planning, Customer Relationship Management, Human resources, Accounting, Mobile application, Business intelligence and Website design and Development.