• Apophia

The Best CRM In Botswana

Updated: Feb 24

CRM (Customer Relationship Management) software is a tool that can develop the growth of your business from a small startup to a flourishing business. CRM makes all the hard work easy, saves time and gives your employees more time to focus on customers and other revenue-generating activities, which boosts business expansion.

To have your customers enjoy a great experience with the business, you need to initiate CRM to manage your customer interactions.

The Best CRM In Botswana

1. MonkeyPesa CRM

MonkeyPesa CRM is in the bracket of an all-in-one business automation tool. From sales marketing, automation or customer support. With the devotion to help Small and Medium Enterprises (SMEs), MonkeyPesa is a user-friendly tool. The pricing, features, analytics, easy-to-interpret dashboard make it ideal for you. It is the best CRM in Botswana.

The CRM aids businesses to get prospects, insights, converts more leads to become customers and manages with customers across several channels. At the same time, they go through the selling process.

The Best Sales And Marketing Software In Africa

The services offered include; Sales pipeline management which helps companies to sell faster and get more prospects into the business. The invoicing and billing system allows track time, generating invoices, Pro-forma invoices, quotes, and getting much more money faster. And the real estate system helps real estate companies to acquire property, landlord management, tenant and the necessary automation.

MonkeyPesa CRM Features:

  • Team collaboration

  • Contact management

  • Pipeline management

  • Data security

  • Insights, analytics and reports

  • Human Resource and payroll

  • Inventory and stores

  • Bulk SMS and emailing

  • Sales Automation

  • Marketing Automation

Accessible Communication is a giant step into maintaining good relationships with clients. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses.

A closed buyer is just as vital as a new lead. MonkeyPesa CRM allows you to create charges based on a prospect’s information, schedule calls for them at any point in time, take notes based on our interactions, and easily save and organize that data for future use. In a nutshell, you are moving a sales lead or prospect from one stage of your sales funnel to the next.

The MonkeyPesa CRM allows you to add contacts manually or via a file upload. Because the goal is to have streamlined communication in the sales process, you do not have to open another platform to make calls with your clients and prospects. The dashboard enables calls. In addition, all these interactions are captured in case you need to make clarifications and references.

Social Media is a very relevant tool of sales and marketing today. Every passing day, there is a new social media channel your clients and prospects sign up for. MonkeyPesa provides a centralized location for all your social media interactions — tweets, posts, reels, videos, comments, replies, Direct Messages.

2. Weblogical CRM

In Botswana, Weblogical is one of the most amazing CRM software tools entrepreneurs need to loop into their businesses.

Weblogical boosts business growth by automating business processes, primarily sales, production, customer support, project management and marketing activities. A business of any kind and size can use CRM provided there is an involvement in handling customer data and following up on clients.

Weblogical CRM manages all your business processes and allows you to work while on the go. In addition, Weblogical sets up pop-up notifications for teams to keep in mind the critical business activities and meetings that must be attended to while running.


  • Boosting productivity

  • Getting to know more prospects

  • Generating more sales and closing more deals

  • Increases customer satisfaction

  • Promotes efficiency in operations

  • Predicts customers needs and interests

  • Decreases marketing expenses

  • Promotes customer retention

  • Avails services to customers at the right time

  • Increases targeted marketing efforts of both customers and leads

With Weblogical CRM, reporting is more accessible and saves time. Reports can quickly get sent to your email inbox or hassle-free. Time saved can be appropriately used to engage and nurture new leads or spent with customers.

Weblogical CRM gives you the freedom to leave the office and work while on the move since the software can be accessed from anywhere. Additionally, Weblogical CRM allows you to have control of all business and team activities. This means that you can monitor whatever takes place. More so, Weblogical CRM has automatic notifications to keep you updated on what is happening.

Features of Weblogical CRM;

  • Lead management

  • Inventory management

  • Campaign management

  • Quote preparation

  • Account management

  • Activity management