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The Real Estate Industry is one of the most evolutional industries today. Trends are essential. To become successful in the real estate industry, you need to keep in line with your client's needs and ensure that you constantly meet and surpass their demands. This, therefore, requires you to respond fast to your client's needs and predict trends in either the residential or the commercial industry. This helps you keep on top of your client's needs and beat your competition.
Linking your CRM to your business is very important. CRM captures and records the information and data of prospects and leads who visit your website while you are away. A CRM and landing page linkage has an automated marketing machine that captures new website visitors in your absence. Information collected by the landing page is usually either a callback request form or a contact with fields to fill in. This allows later follow-ups with customers.
The best CRM software for real estate supports Integrating with other applications. The integration helps you save time and makes it easy to capture and record data. It is advisable to integrate your CRM system with contacts, events, and calendar and email communication by integrating your CRM with Outlook or Google apps.
1. Monkeypesa CRM
MonkeyPesa CRM is an all-in-one business automation tool. From sales marketing, automation or customer support. With the devotion to help Small and Medium Enterprises (SMEs), MonkeyPesa is a user-friendly tool. The pricing, features, analytics, easy-to-interpret dashboard make it ideal for you. It is the best sales and marketing software in Malawi.
The CRM is ideal for real estate management because it helps get prospects, insights, converts more leads to become customers and manages with customers across several channels. At the same time, they go through the selling process.
The services offered include; Sales pipeline management which helps companies to sell faster and get more prospects into the business. The invoicing and billing system allows track time, generating invoices, Pro-forma invoices, quotes, and getting much more money faster. And the real estate system helps real estate companies to acquire property, landlord management, tenant and the necessary automation.
MonkeyPesa CRM Features:
Team collaboration
Contact management
Pipeline management
Data security
Insights, analytics and reports
Human Resource and payroll
Inventory and stores
Bulk SMS and emailing
Accessible Communication is a giant step into maintaining good relationships with clients. Strong relationships generate more sales and support, improve client satisfaction, and even reduce business expenses.
A closed buyer is just as vital as a new lead. MonkeyPesa CRM allows you to create charges based on a prospect’s information, schedule calls for them at any point in time, take notes based on our interactions, and easily save and organize that data for future use. In a nutshell, you are moving a sales lead, or prospect from one stage of your sales funnel to the next.
The MonkeyPesa CRM allows you to add contacts manually or upload files. Because the goal is to have streamlined communication in the sales process, you do not have to open another platform to make calls with your clients and prospects. The dashboard enables calls. In addition, all these interactions are captured in case you need to make clarifications and references.
It is a catch for small and medium enterprises, from social networking tools, project management to CRM, document management, calendars, team management, email marketing, phone management, and flawless lead management.
Social Media is a very relevant tool of sales and marketing today. Every passing day, there is a new social media channel your clients and prospects sign up for. MonkeyPesa provides a centralized location for all your social media interactions — tweets, posts, reels, videos, comments, replies, Direct Messages.
2. Hubspot
This is one of the best CRM software tools that serve all businesses ranging from startups to large business ventures. In addition, Hubspot offers free tools for teams and best manages customers’ contacts well.
Hubspot CRM enables you to do many valuable things with your contact base, such as keeping all contact information (including internal notes) in a centralized place and automating different reminders.
Hubspot CRM is software built for marketing and sales companies that want to use proven techniques for ushering in new clients and customers, especially businesses that generate customers via online marketing and sales.
In your quest to identify a CRM perfect for your business, chances are high you have come across HubSpot free CRM. You can store up to a million contacts in your HubSpot database with the free CRM. Furthermore, an unlimited number of your team can access your database, Integration with Gmail and Outlook, Email and Meeting Scheduling, Capture, Store, and track sales leads.
Hubspot’s CRM is a tool that teams find friendly to use, and more so, it automates tasks the number of administrative tasks to concentrate on. In addition, Hubspot gives access to visibility into the sales pipeline in real-time through the visual dashboard.
Hubspot CRM allows you to have access to sales performance reports and individual performance in real-time. This allows business managers to review and identify where there are potholes so that teams can lay strategies for achieving success where it has failed.
Hubspot has solutions for small, medium and big businesses. However, Hubspot works better for everyday business transactions since it is easy to use, captures customers, manages data, records calls and meetings, manages sales pipelines and also aids sales reps to monitor contacts with customers and deals. In addition, Hubspot aids managers to get an insight into the sales activities, marketing tools and activities.
Small businesses and startups commonly use Hubspot and medium companies but serve large enterprises as well. Hubspot provides a free trial version that supports small businesses and startups through their growth stages. Packages that can be accessed at a cost include; a starter package for $45 a month, a professional package for $450 a month, and a package for big enterprises goes for $1200 per month.
Hubspot is one of the CRM software commonly used by businesses in Rwanda. It has unique benefits it delivers to its users, such as; being easy to use, a free forever trial version, and cheap packages.
Hubspot features include;
Free CRM software
Free versions of sales Hub
Combination of Gmail
Outlook calendars, and Email
Deal stages
Pipeline and opportunity tracking
Website chats and bots
Email tracking
Reporting and tracking meetings
3. Mailchimp
Mailchimp is an all-in-one customer service platform that combines both sales, marketing and customer service activities under one central location. Mailchimp customer service software promotes the growth of small and upcoming business enterprises through adverts and intelligent marketing campaigns.
Mailchimp has easy tools and strengthens customer relationships with the business through full-time messaging. Mailchimp is customer-centric software. Thus, most of the attention is directed towards customers. The most valuable asset for any business is the customers. Therefore, they have to be given firsthand consideration.
Mailchimp customer service software allows users and subscribers to sell online, send marketing emails, automated messages, construct ad campaigns, send postcards, aid reporting and analytics, and create landing pages. Mailchimp prices range from $9.99 monthly, but a free trial version is available.
Features of Mailchimps include;
Customizable Templates,
Drag & Drop, form Builders,
Real-Time editing,
Responsiveness and analytics
Tracking and reporting
Contact management
Social media monitoring
Live chat
Automation
Landing pages and email design tools
Mailchimp has many features, categorized according to functions performed such as; email tracking, marketing automation, retargeting, small business CRM, social media management and social media marketing.
4. Zendesk
Zendesk customer service software helps businesses to grow good relationships with customers. A good relationship enhances a good customer experience, resulting in customer retention, continued support, and productivity.
Zendesk customer service software is user-friendly, easy to implement and can fit into the business needs of any business. Zendesk customer service software serves SMEs. Zendesk brings together big teams while concentrating on high regard issues in a company. To help your business meet all its customer needs. Zendesk equips your business with the required tools to meet your customer needs on the different channels of communication they preferably use while customizing a good experience for each individual.
Zendesk customer service software has tools to help you manage a business with multiple customers and agents while customizing support to solve customers’ problems. These tools include; advanced workflow capabilities, Al-powered automation and self-service.
For small teams, Zendesk is suitable for efficiency. Zendesk gathers all the customer data in a single and centralized workspace, making accessibility easy. In addition, Zendesk has tools to help you capture customer data such as; customer questions to share the required information.
Zendesk has tools such as; Omnichannel which helps startups consistently keep in contact with clients, give them the best customer experience and win their reliability. Other support services to enhance consistent engagement with clients include; phone, email, and chat and they are all put in one place hence free access.
Features of Zendesk customer service software include:
Livechat software
Ticket routing
API
Tracking and reporting
Knowledge base
Native integrations
Automation
Community forums
Self-service portal
Zendesk customer service software gives a free credit for six months with access to tailored resources and a growing network and community of customer experience experts.
5. Codeship CRM
Codeship is one of the best CRM solutions in the real estate industry to keep and maintain relationships with customers. Codeship gives personalized and customized software solutions to its clients depending on a company /business goals or the nature of the business. This helps you to make a good choice of the CRM software that best suits your business type.
Codeship CRM offers a credible lead management process that loops you into knowing your customers’ preferences. Codeship CRM also helps businesses understand their sales force and customers’ sales cycle by constantly collecting lead data. Appropriate collection of lead data helps to know the qualifying leads to be efficiently distributed for nurturing and choosing who to enroll as a customer for future business support.
Codeship CRM gathers and analyzes customer data from social media and websites. This helps you to make well-informed decisions that help the business to grow. In addition, Codeship CRM does accurate data analysis, allowing a company to forecast future sales and know where to increase the business further.
Benefits:
Increased efficiency in serving clients
Improved ability to cross-selling
Sales pipeline viewing
Quantifies sales opportunities
Smoothens leads and contact management
Tracks interactions
Increased profits and more revenue
Custom reporting
Sales performance management
Marketing automation
Products and services offered by Codeship CRM include; Search Engine Optimization, Social Media Marketing, eCommerce, Enterprise Resource Planning, Customer Relationship Management, Human resources, Accounting, Mobile application, Business intelligence and Website design and Development.