
Software that creates an effortless customer service experience for your customers and employees
What is included in the MonkeyPesa Customer support hub
Knowledge base
Have frequently asked questions, include them in a knowledge base for future customers to easily access
Advanced analytics
Analyze and visualize what is happening in your customer support department
Tickets
Ticketing system built to integrate with your sales and marketing CRM. Get more done together as a team
Reviews
Get real time reviews on how your customers feel about your brand. Reviews are sent via text, social media and email
Live chat
Add a live chat to your website for easier interaction on your website with visitors.
CRM integration
Integrate directly with the sales and marketing CRM
.jpg)